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Job Descriptions

Available Positions:

Front desk Manager: 

Substance Salon is looking for a Front Desk Manager.

This position is responsible for providing a great first and last impression in customer care, offering salon guests additional service opportunities, as well as assisting guests in understanding our products, specials, and company programs.

DUTIES AND RESPONSIBILITIES:

Customer Service

Phone Skills — Using branded scripts: Making Appointments, Confirmation Calls/Rescheduling, Answering questions regarding services, pricing, and level systems.

Sales

Upselling Services, Rebooking, Retail, Gift Cards, Specials & Promotions.

Tracking / Goals / Rewards

Each Guest Service Expert is responsible for hitting their monthly goals by being consistent with scripting and offerings. When goals are met, rewards are given monthly.

Cleanliness and Organization

Maintaining cleanliness of the salon seating area, front desk, guest restrooms, and break area at all times.

Pay: $13-15 per hour


Salon Assistants:

Salon Assistants are a vital part of the salon’s productivity and are trained and molded by our staff to become great stylists. We offer a modern and luxury salon workplace with talented professionals and paid education. 

Your success is our goal and we have great plans to help you achieve it! 

Let us inspire you! 


Social Media Manager/Office Assistant:

Substance Salon is looking for a Video/Social Media & Content Marketing Specialist who is motivated, and creative! 

Responsibilities:

You’ll have a flexible schedule – 3/4 days a week, 2-5 hours per day. 

This position is paid hourly.

Requirements:

Excellent writing and communication skills 

An enthusiastic, professional attitude 

A person who naturally thrives from engaging others through creative, and clever dialogue 

Thorough understanding of social media: Youtube, Facebook, Twitter, Instagram, WordPress, and more 

Basic video editing experience 

Previous experience managing social media accounts for a media company or brand is a plus but not necessary.


To Join Our Team! Fill out the form below:

 

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