Our GUARANTEE

A complimentary consultation before services so we can ensure that you get exactly what you came for.

Guidance about which services, products and styling tools we offer that will enhance not just your hairstyle, but your lifestyle.

A personalized recommendation for beauty products that maximize and maintain the results of this visit straight through to the next.

Salon Policies

Feel free to review the Terms & Conditions of your appointment & our Salon Policies.

Confirmation of Booking

You will receive an email confirmation for your appointment with a “Confirm” Link. You can click the link and it will confirm your appointment automatically. We will also call to confirm your appointment. We cannot reserve appointments that are not confirmed.

Cancellation Policy

Your appointment is very important to us. We reserve each appointment especially for you. To best serve our clients and our staff, we require 24-hours notice by phone to cancel or reschedule any appointment. Failure to do so will result in a cancellation charge.

How to Cancel

Please call us to cancel or reschedule your appointment.

Credit Cards

Please be advised that a credit card will be required to secure your reservation. We accept Amex, Visa (debit/credit), Mastercard, Discover. We do not accept tips on credit cards.

Online Profiles

By creating an online profile/providing your contact info with Substance Salon, you have willingly elected to receive confirmation emails and text message notifications about salon news/updates. By accepting your appointment you agree to these terms and these forms of contact.

Gratuities

All gratuities must be paid in cash. Often times our guests ask how much they should tip? The industry standard is 15-20%.

PARKING

Kip Avenue Parking lot directly behind our building and access to the salon from the rear. Street meter parking is also permitted on Park Avenue, Orient way and nearby cross streets.

WITH SINCERE GRATITUDE…

The Substance Salon Team would like to thank all of our guests for their patronage.

What our clients say about us

I recently had a haircut color and highlights done by CJ I love this salon the vibe is very organic The salon is clean chairs for hair washing recline and are very comfortable. They are motivated and happy to accommodate any requests I was extremely happy with my hair and recommend this salon -Google Reviews
Susan J.
Let's get right to the point: Manny has killer skills. Not only did he ask all the right questions about what I liked and DIDN'T like about my hair; he has the experience and talent to know what will and WON'T work with YOU. The man makes it personal. You are not sheeple; you are not a means to his paycheck. He's a professional, and yeah, an artist in his own right. The proof is in the end result, and with the end result I could not have been happier. Normally I bring a hat with me to pop on after a cut, just in case I don't like the way it was styled, or just in case it's an absolute disaster. I've worn that hat PLENTY of times. I'm happy to say I did not need the hat. In fact, I was stoked when I left. That's a rarity kids. -Yelp
James M.
My boyfriend recommended that I check out Substance Salon after getting his haircut by Manny, the owner. He said that Manny understands the 'look' he wants and cuts hair to achieve perfection. I have had my hair done at Manny's establishment many times now and have always left with a HUGE smile on my face. I've hired boudoir photography reno at https://jadoreboudoirphotography.com/. I couldn't be more satisfied with the atmosphere that Manny and his staff have created, their talent, patience (as Kristy has exemplified after doing a full head of blonde highlights for me on my long hair), and overall treatment of their clients. I highly recommend Substance Salon whether you are a guy or a girl. They have everything it takes to run a successful salon that keeps their clients coming back! By Lori : ) -Google Reviews
Lori M.
Great service and their pretty salon was spotless! Had to get a blowout last week and luckily they had a same day appointment. Friendly service and very cautious about COVID protocol- the staff was well trained. Nice blow out too . Will def go back, thank you ! -Yelp
Great service, well spaced out during coronavirus times. Chelsea is great; as my taste changed AS SHE WAS STYLING my hair, she was so adaptive and adjusted to my needs. -Google Reviews
Charnsmorn H.
I never had a go-to hairstylist, until I discovered Substance Salon. I met the awesome folks over @ Substance during a bridal show. Even though I had already booked my hair and makeup with another salon, I booked Substance to do the rest of my bridal party. Flawless! In the meantime, I also started going to Substance for my regular haircuts and color treatments. I can't say enough about how great Kristy is. I've got my all 4 dental implants done at Temecula Dental Implants and Oral Surgery in California. On my very first appointment it ended up lasting hours past closing time (I have long hair) and yet everyone was really nice and patient, and you could tell they really cared about their customers. So I think that's been over a year ago and I've been going back ever since. I even got my husband to ditch his $10 mall haircuts and start coming here! -Google Reviews
Cheryl A.

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