Call Today! (201) 340-4514 or Email us [email protected]

Gentlemen

We are honored you have given us the opportunity to provide you with the highest quality beauty / grooming services.

We pride ourselves in having a professional staff of hair stylists, colorists, & make up artists. We proudly stand behind our work. If for any reason you are not satisfied, please bring it to our attention within 48 hours and we will do our best to ensure your satisfaction.

Our GUARANTEE

A complimentary consultation before services so we can ensure that you get exactly what you came for.

Guidance about which services, products and styling tools we offer that will enhance not just your hairstyle, but your lifestyle.

A personalized recommendation for beauty products that maximize and maintain the results of this visit straight through to the next.


 

Salon Policies

Feel free to review the Terms & Conditions of your appointment & our Salon Policies.

1

Confirmation of Booking

You will receive an email confirmation for your appointment with a “Confirm” Link. You can click the link and it will confirm your appointment automatically.  We will also call to confirm your appointment.  We cannot reserve appointments that are not confirmed.

 

2

Cancellation Policy

A credit card is required to hold your appointment. We require a 24 hour notice to cancel any appointment. This applies to all no-show, cancelled, or rescheduled reservations with less than 24 hour notice.

 

3

How to Cancel

Appointments may be cancelled online up to 24 hours in advance.  Click the cancel button on the confirmed reservation section or call 201.340.4514 to cancel/reschedule your appointment.

Cancelling or Missing an appointment with less than 24 hours notice impacts our opportunity to service other clients and will result in a cancellation charge.

4

Credit Cards

Please be advised that a credit card may be required to secure your reservation. We accept Amex, Visa (debit/credit), Mastercard, Discover. We do not accept tips on credit cards.

 

5

Online Profiles

By creating an online profile/providing your contact info with Substance Salon, you have willingly elected to receive confirmation emails and text message notifications about salon news/updates.  By accepting your appointment you agree to these terms and these forms of contact.

 

6

Gratuities

All gratuities must be paid in cash. Often times our guests ask how much they should tip? The industry standard is 15-20%.

PARKING

Kip Avenue Parking lot directly behind our building and access to the salon from the rear.  Street meter parking is also permitted on Park Avenue, Orient way and nearby cross streets.

WITH SINCERE GRATITUDE…

We are honored you have given us the opportunity to provide you with the highest quality beauty / grooming services.

We pride ourselves in having a professional staff and clean space for our team and community. We proudly stand behind our work. If for any reason you are not satisfied, please bring it to our attention during the check out process of your visit. All purchases are final sale and we currently do not support a refund policy.

 

What our clients say about us

  • I've been going to Substance for over 10 years now and have to say they are consistently my favorite - I always go back even if I try other places. The stylists and colorists are always the best in class with top training. The vibe of the salon is always upbeat, friendly, and professional. The environment of the salon is always clean and tidy with new decor. The front desk manager is always on point. The price tag is worth the service you receive! -Yelp
  • Great salon. Great atmosphere! Kelsea M is the best!!  -Google Reviews
    Gina P.
  • I recently had a haircut color and highlights done by CJ I love this salon the vibe is very organic The salon is clean chairs for hair washing recline and are very comfortable. They are motivated and happy to accommodate any requests I was extremely happy with my hair and recommend this salon -Google Reviews 
    Susan J.
  • I never had a go-to hairstylist, until I discovered Substance Salon. I met the awesome folks over @ Substance during a bridal show. Even though I had already booked my hair and makeup with another salon, I booked Substance to do the rest of my bridal party. Flawless! In the meantime, I also started going to Substance for my regular haircuts and color treatments. I can't say enough about how great Kristy is. On my very first appointment it ended up lasting hours past closing time (I have long hair) and yet everyone was really nice and patient, and you could tell they really cared about their customers. So I think that's been over a year ago and I've been going back ever since. I even got my husband to ditch his $10 mall haircuts and start coming here! -Google Reviews 
    Cheryl A.
  • Great service and their pretty salon was spotless! Had to get a blowout last week and luckily they had a same day appointment. Friendly service and very cautious about COVID protocol- the staff was well trained. Nice blow out too . Will def go back, thank you ! -Yelp
  • Let's get right to the point:  Manny has killer skills.  Not only did he ask all the right questions about what I liked and DIDN'T like about my hair; he has the experience and talent to know what will and WON'T work with YOU.  The man makes it personal.  You are not sheeple; you are not a means to his paycheck.  He's a professional, and yeah, an artist in his own right.  The proof is in the end result, and with the end result I could not have been happier.  Normally I bring a hat with me to pop on after a cut, just in case I don't like the way it was styled, or just in case it's an absolute disaster.  I've worn that hat PLENTY of times.  I'm happy to say I did not need the hat.  In fact, I was stoked when I left.  That's a rarity kids. -Yelp
    James M.